Customers Care

Customers Care

01/03/2019

Minh Tu Telecom is an enterprise operating in the field of providing Internet services, data transmission and IT and telecommunication solutions. Due to the need to expand the market, we need to recruit a customer care staff with the following number and jobs:

  • Location: Customer care staff
  • Quantity: 2 people.
  1. Job description:
    • Support sales staff drafting quotes, contracts, documents sent to customers.
    • Monitoring the process of signing and performing contracts with customers.
    • Contract management: Track contract term, carry out procedures for contract extension at maturity
    • Receive customer information, answer customers’ questions within their knowledge. Coordinate with other departments to handle Customer complaints.
    • Update and report sales reports, liabilities of Sales Department to the Board of Directors.
  2. Request:
    • Female graduated from College and University
    • Having at least 1-2 years of experience in the position of Sale Admin is an advantage
    • There is a sense of responsibility at work, with teamwork skills.
    • Work under pressure.
    • Skilled in writing documents, managing statistics, extracting reports quickly
    • Proficient use of office IT: Word, Excel, Power Point, Outlook Mail
  3. Quyền lợi và Phúc lợi:
    • Salary: Negotiable
    • Reward for person who work enough 13 months for a year.
    • Dynamic working environment, opportunities for advancement in work.
    • The regime of social insurance and health insurance is in accordance with the Labor Law.
    • Get to visit, vacation every year
  4. Working time:
    • Morning: 8am to 12pm on Mondays to Saturdays
    • Afternoon: 13h30 to 17:30 on Monday to Friday
  5. Workplace:
    • Số 34 đường số 6, KDC Z756, Phường 12, Quận10, Tp. HCM (Khu Hà Đô Centrosa).

Email receiving documents: tuyendung@mtt.vn

Phone: 028 73097888

** Note: Directly received documents can receive photocopies and do not resend if you do not meet the recruitment requirements.

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